FAQs

1. Can I return or exchange a custom product?

Due to the personalized nature of our products, all sales are final. Once an order is placed and produced, it cannot be returned or exchanged. We encourage you to double-check your design and order details before completing your purchase.

2. What if my product arrives damaged or defective?

We take great care to ensure the highest quality, but if your product arrives damaged or defective, please contact us within 7 days of receiving your order. We’ll work with you to resolve the issue, which may include a replacement or refund, depending on the situation.

3. How do I know if my design will look good on the product?

Our online design tool provides a preview of your custom product, giving you a good idea of how the final product will look. We recommend reviewing the preview carefully to ensure you’re happy with the design before placing your order.

4. How long does it take to receive my order?

We’re committed to providing quick and reliable shipping. Most orders are processed and shipped within 3-5 business days. Shipping times may vary depending on your location, but you can typically expect to receive your order within 7-10 business days.

5. Can I cancel or change my order after it’s been placed?

Once an order is placed, it goes into production quickly to ensure fast delivery. As a result, we’re unable to cancel or make changes to an order once it’s been submitted. Please double-check all order details, including your design, size, and shipping information, before completing your purchase.

6. What materials do you use for your products?

We use high-quality materials to ensure that every product is durable and looks great. Our T-shirts are made from soft, comfortable fabrics, our home and living items are designed for long-lasting use, and our health and beauty products are crafted with care to meet high standards. Each item is carefully selected to provide the best possible printing results.

7. How do I care for my custom products?

To keep your custom products looking their best, we recommend following these care instructions:

  • Clothing: Wash inside out in cold water, and tumble dry on low heat.
  • Mugs and Tumblers: Hand wash with mild detergent to preserve the design.
  • Hats: Spot clean as needed and air dry.
  • Health & Beauty Products: Follow the specific care instructions provided with each item.
  • Home & Living Items: Refer to the care label for cleaning instructions to maintain quality.

8. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted to protect your information.

9. Do you offer bulk or corporate orders?

Yes, we do! If you’re interested in placing a bulk order for an event, corporate gifts, or any other occasion, please contact us for more information on pricing and lead times.

10. How can I contact you if I have more questions?

If you have any other questions or need assistance, please don’t hesitate to reach out to us via email: printingalltypes362@gmail.com. We’re here to help!

Thank you for choosing Print Pulse. We’re thrilled to help you create something unique and special across our wide range of products!